Support Center
How can we help?
Search our knowledge base or browse categories below to find answers.
Help & FAQ
- About PeakimeWhat is Peakime?
- About PeakimeWho operates Peakime?
- About PeakimeIs Peakime an Indian company?
- About PeakimeWhat makes Peakime different from Webtoon, Webnovel, or Netflix?
- About PeakimeIn which countries is Peakime available?
- AccountsWhat is the minimum age to use Peakime?
- AccountsHow do I delete my account?
- AccountsMy account was suspended. What do I do?
- AccountsCan I have multiple accounts?
- PaymentsAre Coins or chapter unlocks refundable?
- PaymentsHow do I cancel my PeakPass subscription?
- PaymentsCan physical goods (merchandise) be refunded?
- PrivacyDoes Peakime sell my personal data?
- PrivacyDoes Peakime use my writing or art to train AI?
- PrivacyWhat global privacy laws does Peakime comply with?
- PrivacyHow can I export or delete my personal data?
- CopyrightWho owns the content I create on Peakime?
- CopyrightSomeone is plagiarising my work. How do I report it?
- CopyrightCan I publish my Peakime content on other platforms too?
- Creator ProgramHow do I become a monetised creator on Peakime?
- Creator ProgramWhen do I get paid?
- Creator ProgramDoes Peakime deduct taxes from creator earnings?
- Content & SafetyWhat content is absolutely prohibited?
- Content & SafetyDoes Peakime allow mature / adult content?
- Content & SafetyHow do I report a violation?
- SecurityHow is my data secured on Peakime's servers?
- SecurityI think my account was hacked. What do I do?
- LegalWho is Peakime's Grievance Officer?
- LegalWhich law governs Peakime's Terms of Service?
- AccessibilityIs Peakime accessible for users with disabilities?
- SupportHow do I contact Peakime support?
- SupportWhat are Peakime's support response times?
Help Categories
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01
Account
Manage your profile, security settings, and account preferences.
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02
Publishing
Guides on writing, editing, and publishing your works on Peakime.
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03
Legal
Terms of service, privacy policy, and copyright information.
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04
Payments
Information on payouts, voluntary support, and billing history.
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05
Community
Guidelines for interaction, reporting issues, and community standards.
No results. Browse Help & FAQ or write to helpsupport@peakime.com.
Contact Us
Need specific help? Reach out directly to our dedicated teams.
Account Termination
We are sad to see you go. If you choose to delete your account, please understand our data retention policy designed to protect user content and resolve pending disputes.
90 days
The 90-Day Window
Upon requesting deletion, your account enters a 90-day deactivation period. During this time, your profile and content will be hidden from the public. You can log back in at any time to cancel the deletion. After 90 days, all data will be permanently erased and cannot be recovered.